FAQ
How do I create an on-demand eXp Luxury Listing Presentation?
Give yourself a powerful competitive edge when you head into your next listing appointment! Your eXp Luxury presentation is personalized to any listing, featuring a property photo and address as well as your luxury branding and contact info. You can ...
How many international ads run for my listing and are they translated?
There are currently 79 international ad placements in the luxury listing suite, however we are always adding more. About a quarter of them are translated into the local languages like French and Chinese. Find the entire list of all the countries and ...
Do the ads have price minimums and what are they?
Yes, some of our ad partners have price requirements. Find below the price minimums for each: Wall Street Journal, UPMKT, and the international ads have no price limitation. MarketWatch and Unique Homes allow listings above $500,000. Robb Report ...
What if I have a co-listing agent?
If you have a co-listing agent on one of your properties, it will be available under "Activate Listings" in only the the primary agent's eXp Luxury Listings dashboard (if they are a lxuury member) and counts towards that agents monthly allotment of ...
Where and when can I see my ads?
Your ads may take several business days to appear, typically up to 5. Please keep in mind that since the ads are supported by third parties we cannot control exactly when they are posted. You will find direct links to all your ads in your Seller ...
How do I edit my listing?
You can edit your tour by logging in to your eXp Luxury Listings dashboard via OKTA and under “My Listings” in the left hand menu clicking on “Manage Listings.” Then click on the “Manage Listing” button for the property you want to edit. On the next ...
Can I use my own video for my Virtual Tour?
Yes. Please provide us with either the direct download file or a YouTube link. Email it to support@expluxury.com. Please be advised that if you'd like us to make a Facebook video with your own video, we will need an MP4 or MOV not just a YouTube ...
Why are my photos not uploading?
Our system only accepts JPG and PNG file types. Please make sure that your photos aren’t too big or too small. They must be between 70KB – 15MB (15,000KB). Please check to make sure they are the right file type and size. This can be done by right ...